Q. DO YOU HAVE A STOREFRONT?
Ans: No, all of our pieces are sold exclusively through our website.

Q. SIZE IS NOT AVAILABLE ON THE WEBSITE?
Ans:
If you can not find your suitable size especially xl, XXL sizes, you can call/msg/Whatsapp us at +1 630 407 7419 to get a quick answer. You can drop us email requesting for a sold out item, you will hear back from our team if we can make the outfit on request.

Please contact our support at ethnikhouse@gmail.com for size availability.

Q. NEED ALTERATION OR ADD SLEEVES

Ans: There is a $5 service fee for alteration. Steps to get your dress altered are:

  1. Buy the alteration gig from the link
  2. At check out leave us your alteration size in the comments section.

 Q. OUTFIT LOOK EXACTLY SAME AS WEBSITE?

Ans: Other than barring minor color variations (which differ due to screen resolution, monitor brightness, operating system etc from computer to computer), what you see on our site is what you get.

Q. QUALITY AND AUTHENTICITY GUARANTEED

Ans: At ethnikhouse, we choose the best quality garments for all of our products. For more info related to our quality, you can directly talk to our quality assurance team at ethnikhouse@gmail.com



Q. HOW IS THE ITEM SHIPPED

Ans: We work with some of the most reliable courier services -USPS, UPS, FedEx , DHL etc. to ship your orders.

Q. REQUEST FOR SOLD OUT ITEMS

Ans: You can always ask us for sold out items from our customer service representative at ethinkhouse@gmail.com.